Our Strategic Plan
The KDH vision is a hospital that is much more than a place for treating illness: it is a vital and compassionate part of a larger, integrated health system, supporting the mental, physical and social health and wellness of the people and communities we serve.
To achieve our vision, KDH has a clear and focused Strategic Plan, which is centred on five strategic directions, with four key priorities supporting each strategic direction.
Our Strategic Directions are –
- Person-Centered Care
- Service Excellence and Innovation
- Team KDH
- Strong and Vital Partnerships
- Sustainability and Growth
Our current Strategic Plan, Your Hospital, Your Community: Growing Together, guides our work from 2022 through 2026. The Plan was developed in collaboration with more than 800 stakeholders: patients, staff, partners, and neighbours.
We will be releasing a report halfway through the term of the Plan to share our progress to that point, and then a final report at the end of the term.
View our Strategic Plan flip book.
Our Strategic Plan At-A-Glance:
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“This letter is written to express my utmost appreciation and heartfelt thanks to the Emergency Team at KDH. Last Tuesday morning I received a phone call from my teenage son Markus’s school informing me that he had inadvertently eaten a cookie containing peanuts. As he has a life-threatening peanut allergy, this was an immediate cause for concern. Markus was taken to the ER and immediately given a dose of norepinephrine, followed by an infusion after he had a second reaction. Markus was transferred to CHEO by ambulance later in the afternoon. As you can imagine, this was an incredibly impactful experience for Markus and my entire family. We have such respect for the wonderful work of the Emergency Team at KDH, to whom Markus owes his life. Everyone was caring, kind and professional. Special thanks go to Dr. Pelletier, Dr. Jones, and nurses Catherine, Heather, and Melissa."
