Client Story
“After experiencing consecutive head traumas at the beginning of this year, our son developed some devastating mental symptoms. Unfortunately, we found many doors closed to us and were in a constant battle to get help. We felt voiceless and in constant fear that we were going to lose our son, and our family seemed to be falling apart. Everything changed when the OPP put a call out to WAY.
Due to our unique situation, we assumed that we would be facing another closed door. We couldn’t have been more wrong. Suddenly we had this amazing supportive team working together to get our family the help and resources we needed. Our son was offered a safe place to recover and so much more.
Dan from WAY connected with our son daily, either a quick, “Hey buddy, how’s everything going today?” or a deep conversation about his future, education possibilities, and so much more. Dan listened and showed our son that he is valuable; in response our son found his smile, then his laugh, and now he is planning for his future.
When we took our son to the emergency apartment, I was blown away at the effort made to make him feel safe and comfortable. The thrifted furniture was cozy and clean. There were kitchen essentials and even a fan. What I really want to emphasize, however, was something I actually never considered essential before: Dan ensures that everyone has new linens and towels. Seeing every dime being so thoughtfully spent to ensure that these kids feel valued and that someone cares about them still makes me emotional. It may seem insignificant, but the impact was huge, not only on our son, but also on us as terrified parents leaving their scared child. Dan offered a sense of home when life was in chaos.
We know without a doubt that WAY and Dan saved our son’s life. We cannot find the words to express our gratitude. I know that our family has been forever changed because of these compassionate people who are determined to do everything they can to be the change they desperately want to see.”
42, 429
ultrasounds performed at KDH
since 2009
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“Dr. Hosseini treated my adult son, Matthew, in the ER when he was brought in by ambulance. Matthew had experienced an episode involving a rapid, irregular heartbeat resulting in him losing consciousness at home. Dr. Hosseini treated him with the utmost care. She had a number of tests performed which left his diagnosis a little unclear but concerning to her. She consulted with the Heart Institute and he was sent there overnight. They did further tests including scheduling an angiogram. Before they could perform the angiogram, he had another episode. They quickly sent him for the angiogram and discovered a 95% blockage of his left ventricular main artery. They then inserted a stent. We feel that Dr. Hosseini saved Matthew’s life. If she had not followed her instincts that he should be at the Heart Institute that night he might not have survived. She is to be commended for her caring professionalism. We cannot thank her enough.”
