Studies have shown that having visitors while in hospital can help speed up a patient’s recovery. We ask you to follow these guidelines.
COVID-19 and other respiratory illnesses continue to circulate in the communities KDH serves. Please follow the signage in the building regarding masking and hand-washing. Currently, masking is required for visitors, caregivers, and patients within hospital premises. If you are coming to visit a patient, please speak with a member of your loved one’s care team for the most current information. As always, if you are ill, you should refrain from visiting a patient until your symptoms are gone. This measure is for the protection of patients/residents, visitors, volunteers and staff. Thank you for your understanding.
Visiting hours
There are no defined visiting hours and loved ones are welcome to visit patients at KDH at times that work best for patients in collaboration with care teams. Visitors must go to the Nursing Station before going to the patient’s room.
Number of visitors
In general, we request that no more than two visitors come in to see a patient at a time.
The importance of frequent hand-cleaning
Cleaning your hands is the best way to stop the spread of germs. Even if you are feeling well, you may be carrying germs that could make patients sick. Please use the hand sanitizer provided at hand cleaning stations throughout the hospital before and after each visit.
Preventing infection
Patients who are sick are not able to fight off infections as easily as healthy people. Please do not visit if you are unwell. This includes fever, cough, runny nose, sore throat, diarrhea or new rash.
If an isolation sign is posted on your loved one’s doorway, you must report directly to the Nursing Station, where you will be provided with instructions on how to enter the room.
While you are visiting, do not –
- use the patient washrooms;
- sit on patient beds;
- use the patient phone; or
- share the patient’s food or use their utensils, glasses or cups.
Please do not bring (or wear) scented products or latex balloons
- KDH is a scent-free facility. In consideration of others who may suffer from allergies or chemical sensitivities, we ask that you don’t bring or send live flowers, or wear perfume or other scented products while at KDH.
- Please make sure any balloons you bring to the hospital are made of mylar, not latex. Latex balloons can cause severe allergic reactions in some people.
Other tips for a good visit
- Watch and listen for cues that your family member or friend needs to rest or have time alone.
- Be considerate of roommates, who may be sleeping or having a procedure done.
If you have additional questions related to visiting a loved one in the hospital, please call our ward clerk at 613-258-6133 extension 172 between 8am and 8pm for clarification.
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