Patient Safety

At Kemptville District Hospital, the safety of our patients is our top priority.

We recognize that there are risks in modern healthcare, and we work hard to reduce medical errors by improved reporting, development and monitoring of best practices, and continued learning.

Our quality teams are currently focusing on increasing our performance of medication reconciliation at discharge and enhancing patient safety measures now available to us in the Epic health information system, such as barcode medication administration. Preventing falls, specialized wound care management, and incident reviews are also of high importance.

One of the ways we keep you safe is by washing our hands regularly to prevent the spread of infection. Learn more about the importance of hand hygiene.

If you experience an incident or unsafe condition while at KDH, please report it to a member of your healthcare team. He or she will ensure that it is reported in our Risk Incident Management System for investigation and correction. If you are involved in an incident or unsafe condition, we will make sure that you are notified and included in any required follow-up.

For more information about what we do to keep you safe, read our brochure Working Together for Patient Safety.

For information about what to do in an emergency situation, please read Emergency Preparedness for Patients in the Community.

See the patient safety indicators that we track on a regular basis to ensure we continue to provide the highest quality of care.

Find a Clinic or Service

Thank You
Thank You

“This letter is written to express my utmost appreciation and heartfelt thanks to the Emergency Team at KDH. Last Tuesday morning I received a phone call from my teenage son Markus’s school informing me that he had inadvertently eaten a cookie containing peanuts. As he has a life-threatening peanut allergy, this was an immediate cause for concern. Markus was taken to the ER and immediately given a dose of norepinephrine, followed by an infusion after he had a second reaction. Markus was transferred to CHEO by ambulance later in the afternoon. As you can imagine, this was an incredibly impactful experience for Markus and my entire family. We have such respect for the wonderful work of the Emergency Team at KDH, to whom Markus owes his life. Everyone was caring, kind and professional. Special thanks go to Dr. Pelletier, Dr. Jones, and nurses Catherine, Heather, and Melissa."

Margret