Patients and Visitors

Thank you for visiting Kemptville District Hospital.

If you are coming to KDH to visit a patient admitted to the hospital, click here. If you are coming as a patient, please keep reading.

Booklet: Information for Our Patients, Families and Caregivers

MyChart Tip Sheet: How to Download the MyChart app and Set Up Two-Factor Authentication

Masking at KDH

As of November 19, 2024, masking is required for visitors, caregivers, and patients within hospital premises. Visitors, and caregivers are asked to wear a mask throughout the entirety of their visit. Masking requirements are to ensure the safety of our patients and residents and prevent the spread of respiratory illnesses. If you have a fever, cough, nausea, vomiting, diarrhea, runny nose, sneezing, cold/flu symptoms, or infectious rash, please reschedule your visit to KDH until you are well.

Masks are available at the entrances and within departments. Thank you for helping to keep everybody safe.

On arrival

You will need to check in with your Ontario Health Card at the Patient Welcome Centre in the ER if you are coming to KDH for:

  • the Emergency Department
  • Diagnostic Imaging (x-ray, ultrasound, etc)
  • Day Surgery
  • Hip or Knee Replacement Surgery

You will need to check in with your Ontario Health Card at the Patient Registration Desk in our new Clinic space on the second story if you are coming to KDH for :

  • an appointment with a Specialist in one of our Clinics
  • an appointment with our Diabetes Education and Support team

Where to park

  • For the Emergency Department, Diagnostic Imaging, Day Surgery, Hip or Knee Replacement Surgery, the Finance Office, or KDH Foundation, please park in our Emergency/West parking lot.
  • For a Clinic or Diabetes program appointment, the KDH Boardroom or the Classroom, please park in our Administration/East parking lot (accessible from the back of the Emergency parking lot) and use the North Entrance or Front South Entrance.

Click here for parking rates and more. See Hospital Maps for our KDH Campus Map as well as floor plans to see where to go once you are inside.

KDH is Smoke-Free

Please note: all Hospital property is entirely smoke-free. Please click here for more information plus resources to help people who smoke to quit or cut back.

Find a Clinic or Service

Thank You
Thank You

“I would like to extend a sincere thank you to all the physicians, nurses, nursing aides, dietary, environmental services, lab, and diagnostic imaging staff, and many others who helped so much to make my stay in March so much easier for me. It was a worrying time for me and my family. There was not a single staff member at any time who did not make me feel more at ease and well cared for. I am still finding ways to cope with my condition and slowly but steadily improving with the regular support of my doctors and remain cautiously optimistic, but it looks like a long road ahead. I learned a lot while I was being cared for, particularly about the value of those small instances of human kindness. I wanted to express my appreciation for all the dedicated work everyone at KDH does.”

Nancy