Patient Declaration of Values
Almost a decade ago, in compliance with the Ontario government’s Excellent Care for All Act (ECFAA), KDH developed a “Patient Bill of Rights” in consultation with community stakeholders, and made it public. Our Patient Bill of Rights was a series of statements designed to reflect our commitment to patient-focused care, and clarified what patients could expect from KDH.
In light of our significant efforts in recent years to deliver Patient and Family Centred Care in its fullest form – partnership with patients, both in their care and at our decision-making tables – we decided it was time to review our Patient Bill of Rights. As a result of our organizational commitment to Patient and Family Centred Care, we now have a Patient and Family Advisory Committee (PFAC) made up of volunteer Patient and Family Advisors, and it was this group that took on the task of reviewing the statements.
The results of their work can be seen in the new “Patient Declaration of Values” outlined in the infographic below. Note that, like those of many other Ontario hospitals, the KDH Bill of Rights has evolved into a Declaration of Values. It is a series of statements about what our patients value.
Open ProfileStaff ProfileNadia RobinsonPatient Registration/Health Records Clerk
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$1.8 Million
raised by the KDH Auxiliary to purchase essential medial equipment
since its founding in 1959
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“I wanted to tell you how truly grateful I am for the Clinics at KDH. Almost a year of injections for pain in Dr. Jamal’s clinic have been quite successful and after last Friday's appointment, I am now on "remit" until November. Through Dr. Jamal I was referred to Dr. Fox, who diagnosed Carpal Tunnel Syndrome in my right wrist, for which I had surgery with Dr. Chan – all through your Clinic system. Everyone in the Clinics has been so helpful and kind throughout this: Kerry and Chrissie at the door and June in Bookings. They have made my visits easier and contributed to my recovery. I feel they are friends, as well as the doctors. KDH is a great hospital with wonderful people. Carry on!”
