Planning For Your Healthy Future: Kdh’s New Strategic Plan
Your Hospital – Your Healthy Future is a strategic planning process that began in February 2016. It was designed with a robust stakeholder engagement component to provide the public, organizational partners, and KDH staff, physicians and volunteers with a variety of opportunities to contribute their input.
Like all Ontario hospitals, KDH develops a new strategic plan every three years, outlining its strategic priorities and identifying the actions that will be taken to advance them. Your Hospital – Your Healthy Future set out a number of ways for stakeholders to engage with the hospital to share their ideas about KDH’s strengths, potential opportunities, and desired results for programs, services, and more.
During the last week of March 2016, KDH held separate consultation sessions with the public, its partners, and internal stakeholders, i.e., staff, physicians and volunteers.
People who weren’t able to participate in person were invited to take an online survey, provide their input through a postage paid response card, or contact a member of the KDH strategic planning team personally.
All of the feedback received was compiled and analyzed and then taken into consideration by the hospital’s Board of Directors as it set the strategic directions for the organization for the next three years and reviewed our mission, vision and values.
KDH’s new strategic plan was approved at the hospital’s June 2016 meeting of the Board of Directors.
14,845
mammograms performed at KDH
since the new Diagnostic Imaging suite opened in 2011
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“I felt compelled to send a note. I received a total hip at KDH three weeks ago. The experience was fantastic. I was quite stressed about the whole event and the team at KDH put me at ease very quickly. As I arrived I was looked after by Mary-Pat in the prep area. She was great – clear and reassuring in all of her communications and what I needed to do. I immediately felt more comfortable. Dr. Dave the anesthetist was great as well. He was confident, clear and experienced and after him giving me a spinal I really don’t remember a thing. Thanks to Dr. Grammatopoulos for the new hip – three weeks in and things are going well. I would give KDH a mark of 110%. I felt well cared for and the people I dealt with were professional, caring and provided great support.”
