Our Strategic Plan

The KDH vision is a hospital that is much more than a place for treating illness: it is a vital and compassionate part of a larger, integrated health system, supporting the mental, physical and social health and wellness of the people and communities we serve.

To achieve our vision, KDH has a clear and focused Strategic Plan, which is centred on five strategic directions, with four key priorities supporting each strategic direction.

Our Strategic Directions are –

  • Person-Centered Care
  • Service Excellence and Innovation
  • Team KDH
  • Strong and Vital Partnerships
  • Sustainability and Growth

Our current Strategic Plan, Your Hospital, Your Community: Growing Together, guides our work from 2022 through 2026. The Plan was developed in collaboration with more than 800 stakeholders: patients, staff, partners, and neighbours.

We will be releasing a report halfway through the term of the Plan to share our progress to that point, and then a final report at the end of the term.

View our Strategic Plan flip book.

Our Strategic Plan At-A-Glance:

Find a Clinic or Service

Thank You
Thank You

“I had surgery at KDH for a knee injury. The experience I had was like no other. The video of what to expect was superbly done and put me at ease before I arrived. The greeter was welcoming and had a great sense of humour. I could tell he really enjoyed his job! The nurse who took care of me explained everything that would happen. I shared with her my fear of IVs and she used a small needle and distracted me so I felt only a pinch. Dr. Marshall explained the procedure and what would happen. He wheeled me into surgery and the people in the OR all introduced themselves and told me what they do. After the surgery, another nurse was there when I opened my eyes and she could see I was confused so she told me it was ok to go back to sleep for a little while. Later, she made sure I was ready to go. I work in the Human Resources field, and I would love to know more about how you create a culture where everyone wants to be at work and be their best selves!”

Christina