Planning For Your Healthy Future: Kdh’s New Strategic Plan
Your Hospital – Your Healthy Future is a strategic planning process that began in February 2016. It was designed with a robust stakeholder engagement component to provide the public, organizational partners, and KDH staff, physicians and volunteers with a variety of opportunities to contribute their input.
Like all Ontario hospitals, KDH develops a new strategic plan every three years, outlining its strategic priorities and identifying the actions that will be taken to advance them. Your Hospital – Your Healthy Future set out a number of ways for stakeholders to engage with the hospital to share their ideas about KDH’s strengths, potential opportunities, and desired results for programs, services, and more.
During the last week of March 2016, KDH held separate consultation sessions with the public, its partners, and internal stakeholders, i.e., staff, physicians and volunteers.
People who weren’t able to participate in person were invited to take an online survey, provide their input through a postage paid response card, or contact a member of the KDH strategic planning team personally.
All of the feedback received was compiled and analyzed and then taken into consideration by the hospital’s Board of Directors as it set the strategic directions for the organization for the next three years and reviewed our mission, vision and values.
KDH’s new strategic plan was approved at the hospital’s June 2016 meeting of the Board of Directors.
$1.8 Million
raised by the KDH Auxiliary to purchase essential medial equipment
since its founding in 1959
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“I had surgery at KDH for a knee injury. The experience I had was like no other. The video of what to expect was superbly done and put me at ease before I arrived. The greeter was welcoming and had a great sense of humour. I could tell he really enjoyed his job! The nurse who took care of me explained everything that would happen. I shared with her my fear of IVs and she used a small needle and distracted me so I felt only a pinch. Dr. Marshall explained the procedure and what would happen. He wheeled me into surgery and the people in the OR all introduced themselves and told me what they do. After the surgery, another nurse was there when I opened my eyes and she could see I was confused so she told me it was ok to go back to sleep for a little while. Later, she made sure I was ready to go. I work in the Human Resources field, and I would love to know more about how you create a culture where everyone wants to be at work and be their best selves!”
