Patient Safety

At Kemptville District Hospital, the safety of our patients is our top priority.

We recognize that there are risks in modern healthcare, and we work hard to reduce medical errors by improved reporting, development and monitoring of best practices, and continued learning.

Our quality teams are currently focusing on increasing our performance of medication reconciliation at discharge and enhancing patient safety measures now available to us in the Epic health information system, such as barcode medication administration. Preventing falls, specialized wound care management, and incident reviews are also of high importance.

One of the ways we keep you safe is by washing our hands regularly to prevent the spread of infection. Learn more about the importance of hand hygiene.

If you experience an incident or unsafe condition while at KDH, please report it to a member of your healthcare team. He or she will ensure that it is reported in our Risk Incident Management System for investigation and correction. If you are involved in an incident or unsafe condition, we will make sure that you are notified and included in any required follow-up.

For more information about what we do to keep you safe, read our brochure Working Together for Patient Safety.

For information about what to do in an emergency situation, please read Emergency Preparedness for Patients in the Community.

See the patient safety indicators that we track on a regular basis to ensure we continue to provide the highest quality of care.

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Thank You
Thank You

“I had surgery at KDH for a knee injury. The experience I had was like no other. The video of what to expect was superbly done and put me at ease before I arrived. The greeter was welcoming and had a great sense of humour. I could tell he really enjoyed his job! The nurse who took care of me explained everything that would happen. I shared with her my fear of IVs and she used a small needle and distracted me so I felt only a pinch. Dr. Marshall explained the procedure and what would happen. He wheeled me into surgery and the people in the OR all introduced themselves and told me what they do. After the surgery, another nurse was there when I opened my eyes and she could see I was confused so she told me it was ok to go back to sleep for a little while. Later, she made sure I was ready to go. I work in the Human Resources field, and I would love to know more about how you create a culture where everyone wants to be at work and be their best selves!”

Christina