Patient Declaration of Values
Almost a decade ago, in compliance with the Ontario governmentās Excellent Care for All Act (ECFAA), KDH developed a āPatient Bill of Rightsā in consultation with community stakeholders, and made it public. Our Patient Bill of Rights was a series of statements designed to reflect our commitment to patient-focused care, and clarified what patients could expect from KDH.
In light of our significant efforts in recent years to deliverĀ Patient and Family Centred CareĀ in its fullest form ā partnership with patients, both in their care and at our decision-making tables ā we decided it was time to review our Patient Bill of Rights. As a result of our organizational commitment to Patient and Family Centred Care, we now have a Patient and Family Advisory Committee (PFAC) made up of volunteer Patient and Family Advisors, and it was this group that took on the task of reviewing the statements.
The results of their work can be seen in the new āPatient Declaration of Valuesā outlined in the infographic below. Note that, like those of many other Ontario hospitals, the KDH Bill of Rights has evolved into a Declaration of Values. It is a series of statements about what our patients value.
$13 Million
raised by the KDH Foundation
since its inception in 1979
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āI am writing this email in regards to my recent shoulder surgery experience. I would like to inform you that you should be very proud of the great team you have formulated; from the screening person to the surgical day nurses, the anesthetist and surgeon, everyone was outstanding. All your staff should be given accolades for their outstanding care and professionalism. The ability of that staff to perform their duties under the duress of the pandemic is one thing, but to provide this level of care should not go unnoticed and I thank each of them for making my brief stay as comfortable and positive as possible. Thank you all for your efforts and keep up the great work; we all appreciate it!ā
