Patients and Visitors

Thank you for visiting Kemptville District Hospital.

If you are coming to KDH to visit a patient admitted to the hospital, click here. If you are coming as a patient, please keep reading.

Booklet: Information for Our Patients, Families and Caregivers

MyChart Tip Sheet: How to Download the MyChart app and Set Up Two-Factor Authentication

Masking at KDH

As of November 19, 2024, masking is required for visitors, caregivers, and patients within hospital premises. Visitors, and caregivers are asked to wear a mask throughout the entirety of their visit. Masking requirements are to ensure the safety of our patients and residents and prevent the spread of respiratory illnesses. If you have a fever, cough, nausea, vomiting, diarrhea, runny nose, sneezing, cold/flu symptoms, or infectious rash, please reschedule your visit to KDH until you are well.

Masks are available at the entrances and within departments. Thank you for helping to keep everybody safe.

On arrival

You will need to check in with your Ontario Health Card at the Patient Welcome Centre in the ER if you are coming to KDH for:

  • the Emergency Department
  • Diagnostic Imaging (x-ray, ultrasound, etc)
  • Day Surgery
  • Hip or Knee Replacement Surgery

You will need to check in with your Ontario Health Card at the Patient Registration Desk in our new Clinic space on the second story if you are coming to KDH for :

  • an appointment with a Specialist in one of our Clinics
  • an appointment with our Diabetes Education and Support team

Where to park

  • For the Emergency Department, Diagnostic Imaging, Day Surgery, Hip or Knee Replacement Surgery, the Finance Office, or KDH Foundation, please park in our Emergency/West parking lot.
  • For a Clinic or Diabetes program appointment, the KDH Boardroom or the Classroom, please park in our Administration/East parking lot (accessible from the back of the Emergency parking lot) and use the North Entrance or Front South Entrance.

Click here for parking rates and more. See Hospital Maps for our KDH Campus Map as well as floor plans to see where to go once you are inside.

KDH is Smoke-Free

Please note: all Hospital property is entirely smoke-free. Please click here for more information plus resources to help people who smoke to quit or cut back.

Find a Clinic or Service

Thank You
Thank You

“This letter is written to express my utmost appreciation and heartfelt thanks to the Emergency Team at KDH. Last Tuesday morning I received a phone call from my teenage son Markus’s school informing me that he had inadvertently eaten a cookie containing peanuts. As he has a life-threatening peanut allergy, this was an immediate cause for concern. Markus was taken to the ER and immediately given a dose of norepinephrine, followed by an infusion after he had a second reaction. Markus was transferred to CHEO by ambulance later in the afternoon. As you can imagine, this was an incredibly impactful experience for Markus and my entire family. We have such respect for the wonderful work of the Emergency Team at KDH, to whom Markus owes his life. Everyone was caring, kind and professional. Special thanks go to Dr. Pelletier, Dr. Jones, and nurses Catherine, Heather, and Melissa."

Margret