The Kemptville District Hospital Emergency Department is open 24 hours a day, 365 days a year to meet your emergency care needs. We are committed to providing you with efficient, timely, and patient-centred emergency treatment.
What to expect
When you arrive, a specially trained triage nurse will assess you to determine how quickly you need treatment. Your pulse, blood pressure, temperature and breathing will be measured and notes will be made of any allergies or medications you are taking.
If your condition is life-threatening, you will receive care immediately. If your condition is not life-threatening, you will see the doctor as soon as possible. In some cases, the nurse may do some tests or provide medication before the doctor sees you.
Click here for details on how emergency cases are prioritized at Canadian hospitals. Please note that prescription renewals and completion of forms are not functions of the Emergency Department.
Our registration clerk will ask for your name, address, Ontario Health Card (OHIP) number (or other health insurance plans), family doctor’s name, and an emergency contact phone number. The clerk will make up a chart for you and give you an identification wrist-band.
ER wait-times
ER wait-times are difficult to predict, especially in a small ER like KDH’s, where one critically ill patient can exhaust all resources for a significant period of time. Learn more.
If your condition is not an Emergency
Health 811 – Health811 is a free, secure and confidential service you can call or access online 24 hours a day, seven days a week to get health advice from a registered nurse or find health services or information. Call 811 or visit the website.
East Region Virtual Care Clinic – The East Region Virtual Care Clinic serves patients who require timely medical care for conditions such as new or persistent cough, fever, rash or other similar symptoms – patients with imminent concerns that are not life or limb threatening. The Nurse Practitioner-led virtual care clinic serves patients in the Ontario Health East region with or without a primary care provider and works with hospitals to refer patients to their local Emergency Department if needed. The Ontario Health East region spans from Pickering to Ottawa, and Kingston to Pembroke.
Alternatives to the ER – Please click here to view a detailed pamphlet outlining alternatives to the Emergency Room.
Questions & Answers for the Emergency Department Waiting Room – Please click here to view a detailed pamphlet featuring key questions & answers related to the Emergency Department waiting room.
What to bring to the Emergency Department
- Your OHIP card (or applicable medical insurance card if you live outside Ontario)
- Your current medications (prescription bottles, not dosettes) including non-prescription medications (herbals, vitamins and other ‘over the counter’ medications) – we need to know exactly what medications you are taking in order to accurately diagnose and treat your condition
- List of any allergies/MedicAlert information
When phoning for an ambulance
- Dial 911
- Have posted by your phone at all times your 911 address, your telephone number and health card number. During a crisis it is possible to forget this crucial information.
